
Cancellation and Refund Policy
1. Cancellation of Programs:
1.1. Users may cancel their enrollment in any yoga or meditation program offered on our website at any time.
1.2. To cancel a program, users must submit a cancellation request through their user account on our website or contact our customer support team.
2. Refund Eligibility:
2.1. Refunds will be issued for cancellations made within [number] days from the date of enrollment.
2.2. Refunds will not be provided for cancellations made after the specified refund period has expired.
3. Refund Process:
3.1. To request a refund, users must submit a refund request through their user account on our website or contact our customer support team.
3.2. Refunds will be issued using the original payment method within [number] business days of the refund request approval.
4. Non-Refundable Fees:
4.1. Certain fees, such as processing fees or administrative fees, may be non-refundable.
4.2. Any applicable non-refundable fees will be clearly disclosed at the time of enrollment.
5. Refunds for Unused Services:
5.1. No refunds will be provided for unused portions of a yoga or meditation program once the program has commenced.
5.2. Refunds will not be issued for missed sessions or classes within the program.
6. Exceptions to Refund Policy:
6.1. In exceptional circumstances, such as medical emergencies or unforeseen circumstances, we may consider refund requests outside of the specified refund period.
6.2. All requests for exceptions to the refund policy will be reviewed on a case-by-case basis, and approval is at the discretion of MothershipYoga Wellness .
7. Dispute Resolution:
7.1. If a user disputes a charge related to a program enrollment, they must contact our customer support team to initiate a resolution process.
7.2. We will make every effort to resolve disputes in a fair and timely manner.
8. Changes to Refund Policy:
8.1. We reserve the right to update or modify this Refund Policy at any time without prior notice. 8.2. Any changes to the Refund Policy will be effective immediately upon posting on our website.
9. Contact Us:
9.1. If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at mothershipyoga.in@gmail.com.